fb66 Responsible Gaming — Your Safety Comes First

At fb66, we believe that betting and casino games should be an enjoyable form of entertainment — not a source of stress, financial hardship, or family conflict. We have built our platform with players in Bangladesh in mind, and that means taking responsible gaming seriously from day one. Whether you are placing a cricket bet on the BPL or spinning the reels on a slot game, fb66 provides you with the tools you need to keep your play fun, controlled, and within your personal limits.

Gambling involves real money and carries inherent financial risk. fb66 strongly encourages all players to set personal limits before they begin playing, to treat betting as entertainment with a set budget, and to take regular breaks. If you ever feel that your gambling habits are becoming difficult to control, fb66 has a range of tools and support options available to help you — and our support team is available 24/7.

🛠️ Responsible Gaming Tools

fb66 provides the following responsible gaming tools, all accessible directly through your account settings. These tools are free to use and take effect immediately upon activation.

💰 Setting Deposit Limits

A deposit limit is one of the most effective responsible gaming tools available at fb66. By capping the total amount you can deposit into your account over a set period, you give yourself a clear financial boundary that helps prevent overspending. fb66 supports deposit limits in BDT across three timeframes:

• Daily deposit limit: the maximum you can deposit within any rolling 24-hour period. Changes that reduce your limit take effect immediately. Increases take effect after a 24-hour cooling-off period.
• Weekly deposit limit: the maximum you can deposit across any rolling 7-day period. This is useful for players who want to budget by week rather than by day.
• Monthly deposit limit: the maximum you can deposit across any rolling 30-day period. Recommended for players who prefer a longer planning horizon for their entertainment budget.
• Deposit limits apply across all payment methods including bKash, Nagad, Rocket, and Upay. You cannot circumvent a set limit by switching payment methods.

🚫 Self-Exclusion

Self-exclusion is a voluntary commitment to stop gambling for a defined period of time. If you feel that gambling has become a problem — or even if you simply want to take a longer break — fb66's self-exclusion tool allows you to block all access to your account for a chosen duration. During a self-exclusion period, you will not be able to log in, deposit, or place bets, and fb66 will not send you any promotional communications.

fb66 offers the following self-exclusion periods: 1 month, 3 months, 6 months, 12 months, and permanent self-exclusion. Permanent self-exclusion means your account will be closed and you will not be able to open a new account with fb66 in the future. Any eligible remaining balance at the time of self-exclusion will be returned to you via your original deposit method.

How to Request Self-Exclusion

1. Log in to your fb66 account and navigate to Account Settings, then Responsible Gaming.
2. Select "Self-Exclusion" and choose your preferred exclusion period from the options listed.
3. Confirm your request. Self-exclusion takes effect immediately — you will be logged out of your session as soon as you confirm.
4. Alternatively, contact fb66 support at [email protected] to request self-exclusion directly. Support is available 24/7 and will process your request with the highest priority.

⏱️ Time-Out Feature

Not every player who needs a break requires full self-exclusion. fb66's time-out feature lets you pause your account for a shorter period without closing it permanently. Time-out is ideal if you want to step back temporarily, reassess your gambling habits, or simply take a mental break. Available time-out periods at fb66 are:

• 24 hours — a one-day reset to break a losing streak or cool down after an emotional session.
• 7 days — a full week away from the platform to regain perspective on your betting habits.
• Up to 6 weeks — an extended pause for players who want meaningful time away without permanent account closure.

During a time-out period, your account balance is held securely and no promotional emails will be sent to you. At the end of the time-out period your account automatically reactivates, unless you extend the period or request self-exclusion in the meantime.

⚠️ Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise in oneself. fb66 encourages all players to check in regularly with their own habits. Common warning signs that gambling may be becoming a problem include:

• Spending more money on gambling than you originally planned, and finding it difficult to stop once you have started.
• Borrowing money, selling personal items, or using money set aside for essential expenses (rent, food, bills) to fund gambling.
• Chasing losses — increasing your bets in an attempt to win back money you have already lost.
• Feeling anxious, irritable, or restless when not gambling, or when trying to cut down.
• Hiding gambling activity from family members, friends, or colleagues out of shame or fear of judgement.
• Gambling causing problems at work or in education — missed deadlines, reduced concentration, or unexplained absences.
• Relationships suffering as a result of gambling — arguments about money, broken trust, or spending time gambling instead of with family.
• Gambling as a primary way to relax, escape problems, or manage difficult emotions such as loneliness, depression, or stress.

✅ Tips for Safe and Enjoyable Play

The following practical tips can help you maintain a healthy relationship with betting and casino games on fb66:

• Set a strict budget before you start each session and commit to sticking to it — whether you are winning or losing. Use fb66's deposit limit tool to reinforce this boundary.
• Treat gambling as entertainment, not as a way to make money or solve financial problems. Like going to the cinema or a restaurant, set a budget and accept that the money is spent on an experience.
• Never gamble under the influence of alcohol or when you are in an emotional, stressed, or depressed state. Decision-making is impaired under these conditions and losses are more likely.
• Take regular breaks during each session. Use fb66's session time limit tool to get an automatic reminder when you have been playing for a set amount of time.
• Never chase losses. If you have reached your session budget, stop playing. Chasing losses is one of the most common pathways into problem gambling and almost never results in full recovery of lost funds.
• Keep gambling as one small part of a balanced life. Maintain other hobbies, social activities, and time with family and friends. If gambling is occupying an increasing share of your time and attention, that is a signal worth acting on.

🔞 Age Verification — 21+ Only

fb66 is strictly an adults-only platform. Players must be 21 years of age or older to register an account, make a deposit, or place any bet. This age restriction applies to all players in Bangladesh regardless of the game type — cricket betting, slots, live casino, fishing games, or bingo.

fb66 requires age verification as part of the account registration and KYC process. Players who cannot provide satisfactory proof of age will have their accounts suspended and any winnings will be withheld pending resolution. fb66 actively monitors for underage access and takes all reports of underage gambling seriously.

📞 Getting Help and Support

If you are concerned about your own gambling or the gambling habits of someone you care about, please do not hesitate to reach out. Help is available and you do not need to face this alone. fb66 offers the following support options:

🤝 Our Commitment to Responsible Gaming

fb66 is proud to operate as a responsible and trustworthy betting platform for players across Bangladesh. We understand that the communities we serve — in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond — expect us to set a high standard, and we take that responsibility seriously. Responsible gaming is not a regulatory checkbox for us; it is a core part of how we operate every day.

We continuously review and improve our responsible gaming tools based on player feedback and industry best practices. We train our customer support team to identify players who may be experiencing difficulties and to offer help proactively. We invest in systems that monitor unusual account activity and flag potential problem gambling behaviours for internal review.

fb66 believes that a sustainable, enjoyable betting experience for Bangladesh players is only possible when every player feels safe, respected, and in control of their play. We are committed to maintaining that environment — and we thank every fb66 player who takes the time to engage with our responsible gaming resources.