fb66 Privacy Policy — How We Protect Your Personal Data

fb66 operates an online betting and casino platform accessible at fb66.cam. The platform is designed primarily for adult players (21+) in Bangladesh and accepts deposits and withdrawals in Bangladeshi Taka (BDT) via local payment services including bKash, Nagad, Rocket, and Upay. This Policy governs all personal data collected from players, visitors, and users of the fb66 platform, regardless of the device or browser used to access it.

This Policy covers personal data collected through account registration, deposits and withdrawals, customer support interactions, platform usage analytics, and any promotional or marketing communications you opt in to. It does not apply to third-party websites, payment processors, or game providers whose own privacy policies govern their respective data handling practices.

fb66 collects personal data that is necessary to provide the platform's services, comply with responsible gaming obligations, and maintain account security. The categories of personal data we collect include:

• Identity data: full legal name, date of birth, gender (where provided), and government-issued identification details submitted during account verification (KYC).
• Contact data: mobile phone number, email address (where provided), and residential address submitted during registration or KYC.
• Financial data: deposit and withdrawal transaction records, payment method identifiers (e.g. the mobile wallet number used for bKash or Nagad transactions), and account balance history. fb66 does not store full payment credentials — transactions are processed through secure third-party payment gateways.
• Technical data: IP address, device type and operating system, browser type and version, session timestamps, and approximate geolocation data derived from IP address.
• Usage data: pages visited, games played, bet history, session duration, bonus activity, and in-platform interactions. This data is used for platform improvement, responsible gaming monitoring, and fraud prevention.

fb66 uses the personal data it collects solely for the following lawful purposes:

• Account creation, management and authentication: to set up and maintain your fb66 account, verify your identity, and secure your login access.
• Processing deposits and withdrawals: to facilitate and record payment transactions via bKash, Nagad, Rocket, Upay and other supported payment methods, and to comply with anti-money laundering requirements.
• Responsible gaming obligations: to monitor player activity for indicators of problem gambling, enforce self-exclusion requests, apply deposit limits, and fulfil our duty of care to players across Bangladesh.
• Platform operation and improvement: to analyse usage patterns, diagnose technical issues, optimise platform performance on Android and iOS devices, and develop new features based on player behaviour.
• Customer support: to respond to player queries, process complaints, and maintain records of support interactions for quality assurance and dispute resolution purposes.

fb66 uses cookies and similar tracking technologies to support platform functionality, analyse usage, and improve the player experience. The types of cookies used on the fb66 platform include:

• Essential cookies: required for the platform to function correctly. These include session authentication cookies, anti-fraud tokens, and cookies that remember your language and display preferences. Essential cookies cannot be disabled without impairing platform functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how players use the platform — which pages are visited, how long sessions last, and which games are most popular. This data helps fb66 improve the platform for Bangladesh players.
• Functional cookies: used to remember your in-session preferences and personalise your experience, such as remembering your last-visited game category or preferred deposit method.
• You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the fb66 platform, but may affect the availability of certain personalised features.

fb66 does not use cookies for third-party advertising, behavioural tracking across external websites, or any form of cross-site profiling. All analytics data is used exclusively for internal platform improvement purposes.

fb66 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Personal data is shared with third parties only in the following limited circumstances:

• Payment processors: your mobile number and transaction amount are shared with payment service providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank) solely to process your deposit and withdrawal requests. fb66 does not transmit any additional personal data to these providers beyond what is strictly required for payment processing.
• Game providers: limited technical data (session tokens, game outcomes) may be shared with licensed game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt and Microgaming to support game delivery and RNG integrity. No personally identifiable information beyond anonymous session identifiers is transmitted to game providers.
• Legal obligations: fb66 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required by applicable law, court order, or to protect the rights, property, or safety of fb66, its players, or third parties.

fb66 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption on all data transmitted between your device and the fb66 platform, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Secure storage of personal data on access-controlled servers with strict role-based access permissions. Only authorised fb66 personnel with a legitimate operational need may access player personal data.
• Regular security assessments and penetration testing of the fb66 platform to identify and remediate vulnerabilities before they can be exploited.
• Two-factor authentication options for player accounts to provide an additional layer of protection against unauthorised access.
• Staff training on data protection obligations and the responsible handling of player personal data, with disciplinary procedures in place for any breach of fb66's data handling policies.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, fb66 will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach.

fb66 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. Our general data retention periods are as follows:

• Active account data: retained for the duration of the account relationship and for a period of up to 5 years following account closure, in order to comply with anti-money laundering record-keeping requirements and to resolve any disputes arising from the account history.
• Transaction records: deposit and withdrawal records are retained for a minimum of 5 years to satisfy financial record-keeping obligations.
• KYC and identity verification records: retained for a minimum of 5 years following account closure to comply with anti-money laundering regulations.
• Support and communications records: customer support interactions are retained for up to 3 years to support dispute resolution and service improvement. Marketing opt-in records are retained until opt-out is received.

As a player on the fb66 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the fb66 support team at [email protected] with your registered mobile number and a description of your request.

• Right of access: you may request a copy of the personal data fb66 holds about you. fb66 will respond to access requests within 30 days of receipt.
• Right to rectification: if any personal data fb66 holds about you is inaccurate or incomplete, you may request that it be corrected or updated. Identity verification may be required before corrections are applied.
• Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fb66's legal obligations to retain certain records (e.g. transaction records and KYC data required by anti-money laundering regulations).
• Right to restriction of processing: in certain circumstances you may request that fb66 restrict the processing of your personal data — for example, while the accuracy of data is being contested or while an objection to processing is being considered.
• Right to object: you may object to the processing of your personal data for direct marketing purposes. If you opt out of marketing communications, fb66 will cease sending you promotional material within a reasonable timeframe.
• Right to data portability: where technically feasible, you may request a structured, machine-readable copy of the personal data you have provided to fb66, for the purpose of transferring it to another service.

fb66 is strictly a 21+ platform. The platform is not intended for, and must not be accessed by, persons under the age of 21. fb66 does not knowingly collect personal data from persons under 21 years of age.

• If fb66 identifies that personal data has been collected from a person under the age of 21, that data will be deleted promptly and the associated account will be permanently closed. Any funds held in such an account will be returned via the original deposit method, net of any winnings generated from underage use.
• Parents and guardians who believe that a person under 21 in their household may have accessed the fb66 platform should contact fb66 support immediately at [email protected]. fb66 will treat all such reports with urgency and strict confidentiality.
• fb66 employs age verification procedures at account registration and may conduct additional age checks at any point during the account lifecycle, including before processing withdrawal requests. Players who are unable to verify their age will have their accounts suspended pending resolution.
• fb66 also supports third-party parental control and website filtering tools that allow guardians to restrict access to gambling websites on shared or family devices. We encourage all parents and guardians in Bangladesh to make use of such tools.

fb66 strictly prohibits the creation of accounts by or on behalf of persons under 21. Any player found to have created an account on behalf of an underage person will have their own account permanently closed and all associated funds forfeited.

fb66 reserves the right to update this Privacy Policy at any time to reflect changes in the platform's operations, applicable data protection laws, or our data handling practices. When material changes are made, fb66 will notify registered players via an in-platform notice or by email to the address on file. The updated Policy will take effect from the date specified in the notice.

The most recent version of this Privacy Policy will always be accessible at fb66.cam/privacy-policy. Players are encouraged to review the Policy periodically. Continued use of the fb66 platform following any update to this Policy constitutes acceptance of the revised terms.

This Privacy Policy is governed by and construed in accordance with applicable law. fb66 operates as a platform targeting the Bangladesh market and this Policy is written in accordance with that operational context. Any dispute relating to this Policy or fb66's data handling practices should be directed in the first instance to the fb66 support team via [email protected].

fb66 is committed to resolving all data-related complaints promptly and fairly. Where a complaint cannot be resolved through fb66's internal process, fb66 will communicate the outcome of its investigation to the player and advise on any further steps available to them.

If you have any questions, concerns, or requests relating to this Privacy Policy or how fb66 handles your personal data, please contact the fb66 support team. Our team is available 24/7 and will respond to all privacy-related enquiries as promptly as possible.

Contact email: [email protected] (plain text only — not a clickable link). Please include your registered mobile number and a brief description of your privacy query or data request to help us respond efficiently.